Programme description
About this opportunity
Zipline is the world's largest drone delivery service, operating an autonomous logistics system on four continents. This Spring 2027 internship sits with the Commercial Marketplace team and is full-time onsite in South San Francisco for the duration of the internship.
Responsibilities
- Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritisation, budget allocation, demand shaping and customer-experience protection.
- Analyse site and cohort performance to identify where to prioritise sales resources, marketing actions, product rollouts or operational playbooks.
- Build and maintain recurring reports and dashboards, partnering with Analytics to improve visibility into site, cohort and metro performance.
- Support daily and weekly site-level performance readouts across marketplace health, growth, efficiency, utilisation, fulfilment, customer outcomes and profitability.
- Monitor aircraft availability, fulfilment throughput, throttling and operational constraints, surfacing risks to growth plans or customer experience.
- Partner with Commercial, Operations, Marketing, Product, Finance and Utilisation to turn insights into action and scale what works.
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Qualifications and requirements
- Currently enrolled in a master's degree programme.
- Strong analytical and problem-solving skills, with experience using spreadsheets to organise, analyse and communicate data.
- Able to investigate performance from a single site to a cohort or metro and turn findings into a clear recommendation.
- Clear, concise written and verbal communication, including presenting findings to cross-functional partners.
- A collaborative, self-directed working style and curiosity about marketplaces and logistics.
- Able to work full-time onsite in South San Francisco for the duration of the Spring 2027 internship.
Why you may be eligible
The official source lists United States as the eligible location. Confirm any residence, nationality, education and graduation-year requirements before applying.
Application checklist
Prepare a focused application
- Match your CV to the programme’s required skills and education.
- Prepare a concise motivation statement with relevant projects or experience.
- No application fee was identified during our review. Confirm the official listing and never pay an unofficial recruiter.