Programme description
About this opportunity
The Amazon Customer Excellence System (ACES) is responsible for defining new innovative solutions that raise the bar on customer experience and speed whilst constantly lowering our cost of fulfillment and supporting our continued high growth. As an intern you will put your analytical skills to test and roll up your sleeves to complete a project that will contribute to improving the functionality and level of service that the Fulfilment Centers provides to our customers.
Responsibilities
- - Plan and implement continuous improvement initiatives designed to evolve the experience for front line operators or associates and make our processes more efficient.
- - Ensure process compliance and address any gaps.
- - Analyze feedback we receive and use data to improve processes at the site.
- - Work with site management and other stakeholders to identify and resolve process-related issues .
Qualifications and requirements
- - Currently in the penultimate year pursuing a degree in business, management, accounting, finance or related field, graduating in 2027.
- - Experience using data or testimonials to influence business decision-making.
- - Experience communicating with a wide range of stakeholders, including peers and management.
- - Preferred: Knowledge of Microsoft Office Excel (pivot tables, VLOOKUP, charts)
- - Preferred: Availability to intern full time for 3 months from December 2026 to February 2027.
Why you may be eligible
The official source lists Australia as the eligible location. Confirm any residence, nationality, education and graduation-year requirements before applying.
Application checklist
Prepare a focused application
- Match your CV to the programme’s required skills and education.
- Prepare a concise motivation statement with relevant projects or experience.
- No application fee was identified during our review. Confirm the official listing and never pay an unofficial recruiter.