Course Platform & Community Operations Specialist

Job description

About this role

The primary responsibility of this role is building, organizing, and maintaining online courses within Circle.so using content provided by the client. This includes structuring courses, uploading videos, worksheets, and slide decks, testing the member experience, and ensuring all content is organized and functioning properly. This is not a content creation role. The client and her marketing team will provide the written content, videos, and branding. The VA will focus on implementing, organizing, and maintaining the course platform while helping the business scale over time. The position is expected to grow into additional marketing and operational responsibilities as the business expands.

Responsibilities

• Build and organize online courses within Circle.so.
• Create course modules, lessons, and learning paths based on provided content.
• Upload and format worksheets, PDFs, videos, and slide presentations.
• Configure course access, navigation, and member permissions.
• Maintain a clean, organized, and user-friendly learning experience.
• Create professional slide decks and presentation materials from client-provided course content to support course development and reduce administrative workload for the client.
• Proofread course pages for formatting consistency.
• Test video playback, downloads, links, and member navigation.
• Identify and resolve broken links or formatting issues.
• Ensure all course content functions properly before launch.
• Communicate any Circle.so limitations or recommended improvements.
• Assist with basic Squarespace and ConvertKit integrations as needed.
• Maintain hyperlinks between the website, course platform, and email system.
• Support updates to existing courses and community resources.
• Organize digital assets and maintain version control.
• Support community management within Circle.so.

Qualifications and requirements

• Previous experience building or managing courses in Circle.so is required.
• Experience with online course platforms such as Kajabi, Thinkific, Teachable, or Mighty Networks is a plus.
• Experience uploading and organizing digital learning content.
• Strong written and verbal English communication skills.
• Experience embedding videos, PDFs, worksheets, and presentation files.
• Experience creating professional presentation decks from client-provided educational materials.
• Squarespace experience preferred.
• ConvertKit (Kit) experience preferred.
• Marketing or digital content operations experience preferred.
• Strong attention to detail and quality assurance mindset.
• Direct experience working within Circle.so
• Strong organizational and project management skills
• Exceptional attention to detail
• Comfortable following established processes independently
• Reliable communicator who proactively provides project updates
• Able to manage multiple content assets simultaneously
• Interested in growing with an expanding online education business