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Applicant-tracking source confirmed

Business Support & Lead Management Virtual Assistant

20four7VA

Customer Experience & SuccessRemotePart timeEntry levelRemote — worldwideWorldwide15d ago

Opportunity overview

What you should know

We checked this opportunity from 20four7VA. It is listed as Worldwide.

The work location is Remote — worldwide. Employer-stated compensation: Salary not included in the job posting.

Job description

About this role

The immediate priority of this role is working through an existing pipeline of warm leads provided by one of the company's manufacturing partners. The Virtual Assistant will contact prospective customers, answer basic product questions, provide quotes when appropriate, schedule appointments, and document all activity within HubSpot. As the existing lead pipeline is completed, the role will gradually transition into a broader back-office support position focused on administrative coordination, quote preparation, bid support, and other operational tasks as assigned. This position is expected to evolve as the business continues to grow.

Responsibilities

  • Lead Management
  • Contact warm leads provided by the company's manufacturing partners
  • Follow up with prospective customers regarding their inquiries
  • Answer basic product questions using provided resources and product information
  • Schedule appointments and consultations when appropriate
  • Maintain consistent follow-up with active prospects
  • Update all lead activity within HubSpot
  • Prepare and send quotes and estimates
  • Assist with general administrative tasks and business documentation
  • Maintain organized customer records
  • Support daily operational workflows
  • Complete additional administrative projects as assigned
  • Maintain accurate customer records in HubSpot
  • Update lead statuses and communication notes
  • Track customer interactions and follow-up activities
  • Keep sales opportunities organized and current
  • Assist with commercial bid administration and online bid submissions
  • Support incoming website inquiries
  • Coordinate customer follow-up throughout the sales process
  • Assist with additional operational and business support functions as the company grows
  • Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Qualifications and requirements

  • Previous customer service, client relations, or appointment-setting experience required
  • Administrative or executive support experience required
  • CRM experience required
  • HubSpot experience preferred
  • Strong verbal and written English communication skills
  • Comfortable learning technical product information
  • Experience preparing quotes or estimates is a plus
  • Construction, home services, or building products experience preferred but not required
  • Strong customer service and communication skills
  • Comfortable speaking with customers over the phone
  • Organized and detail-oriented
  • Self-motivated and able to work independently
  • Adaptable to changing responsibilities
  • Comfortable balancing customer-facing and administrative work
  • Interested in growing into a long-term operational support role
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Why you may be eligible

The source says applicants worldwide may apply. You should still confirm time-zone, work-authorization and experience requirements.

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How this listing was checked

Source status
Applicant-tracking source confirmed
Employer or source
20four7VA
Source checked
September 7, 2026
Application destination
Employer or official applicant-tracking website
Work setup and location
Remote · Remote — worldwide
Who can apply
Worldwide · Confirmed by source
Pay
Not stated by employer
Deadline
Not stated by employer

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.