Opportunity overview
What you should know
We checked this opportunity from Oyster. It is listed as Latin America.
The work location is Remote — Brazil, Chile, Colombia, Costa Rica or Mexico. Employer-stated compensation: Country-specific ranges listed by employer.
Job description
About this role
✨ One platform, a whole world of opportunity The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: • Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies • Named one of America's Greatest Startup Workplaces 2026 by Newsweek • A G2 Spring 2026 Leader…
Responsibilities
- You will have complete ownership for guiding and supporting both Customers and Team Members through their onboarding journey with Oyster. This means being the key point of contact for both a Customer and their new Team Member, from the point at which the…
- You will provide guidance and support by:
- Providing explanatory documentation to Customers and Team Members on Oyster, answering ad-hoc questions quickly and accurately using a wide range of sources;
- Organizing meetings with Customers and Team Members to answer their questions
- Manage custom requests and escalations that occur at the time of onboarding, effectively working with our Sales, Product, Legal and Finance teams
Qualifications and requirements
- You will have complete ownership for guiding and supporting both Customers and Team Members through their onboarding journey with Oyster. This means being the key point of contact for both a Customer and their new Team Member, from the point at which the…
- You will provide guidance and support by:
- Providing explanatory documentation to Customers and Team Members on Oyster, answering ad-hoc questions quickly and accurately using a wide range of sources;
- Organizing meetings with Customers and Team Members to answer their questions
- Manage custom requests and escalations that occur at the time of onboarding, effectively working with our Sales, Product, Legal and Finance teams
- Fixed-term onboarding success role helping customers and employees complete reliable onboarding.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists Latin America as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Oyster
- Source checked
- September 9, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote — Brazil, Chile, Colombia, Costa Rica or Mexico
- Who can apply
- Latin America · Confirmed by source
- Pay
- Country-specific ranges listed by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.