Opportunity overview
What you should know
We checked this opportunity from Scale Army. It is listed as South Africa, Argentina, Ethiopia, Nigeria, Egypt.
The work location is Egypt | Argentina | Ethiopia | South Africa | Nigeria. Compensation not stated by employer.
Job description
About this role
The employer states this role is open to candidates based in LATAM, Africa and Eastern Europe, and that because it supports U.S.-based clients candidates must be available during U.S. business hours aligned with the client's time zone. The client is a telehealth company specialising in personalised weight-loss programmes using GLP-1 medications.
Responsibilities
- - Design, develop, and refine high-performance prompts for Voice AI agents and chatbots, ensuring clarity, engagement, and alignment with the brand's clinical voice.
- - Debug and optimize prompts to improve response accuracy, natural language flow, and user satisfaction across both text and voice interactions.
- - Manage context continuity so AI systems maintain patient history and conversational state across chat-based and voice-based interactions.
- - Run A/B testing on prompts to optimise conversion and information accuracy.
Qualifications and requirements
- - 5+ years of experience in prompt engineering across voice AI and text-based conversational systems.
- - Proven experience with Retell AI and Vapi.
- - Experience with chat orchestration frameworks such as LangChain, Intercom, OpenAI Assistants API, or custom LLM wrappers is highly preferred.
- - Direct-to-consumer experience, particularly in health-related support or high-intent customer journeys.
- - Experience running A/B testing on prompts to optimise conversion and information accuracy.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists South Africa, Argentina, Ethiopia, Nigeria, Egypt as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Scale Army
- Source checked
- October 27, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Egypt | Argentina | Ethiopia | South Africa | Nigeria
- Who can apply
- South Africa, Argentina, Ethiopia, Nigeria, Egypt · Partially confirmed — review details
- Pay
- Compensation not stated by employer.
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.