Staff Product Manager, Platform

Job description

About this role

Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Built is hiring a Staff Product Manager for our Platform team. The workflows that govern the movement of capital across lenders, developers, contractors, and subcontractors share a common structure, and the Platform team owns the foundations that make all of them work — shared components like Approvals and Custom Workflows, and core technical services underneath them.

Responsibilities

• Own definition, execution, and delivery for your product area - writing high-quality PRDs, grooming backlogs, and planning sprints with the rigor and clarity that enable high-velocity engineering teams.
• Collaborate deeply with application teams to understand their needs, and exhibit strong pattern-matching to translate those into a prioritized platform roadmap.
• Partner with the Engineering Director for Platform to understand requirements around scale, reliability, and developer productivity - and sequence those investments thoughtfully on the quarterly plan.
• Work tirelessly to understand customers deeply - lenders, portfolio managers, owners, developers, and contractors - identifying problems and inventing solutions they may not yet be able to envision for themselves.
• Define success metrics and OKRs for the Platform team; prioritize the roadmap ruthlessly based on your success definition and the evidence in front of you.
• Drive zero-to-one product efforts from initial customer discovery through design, delivery, and iteration - navigating ambiguity with judgment rather than waiting for certainty.
• Present roadmaps, delivery plans, and product demos in internal and customer-facing forums with the clarity and conviction that earns executive and customer trust.

Qualifications and requirements

• 6–10 years of experience in product management at growth-stage or scaling technology companies.
• 4+ years managing platform teams and technical products as a Product Manager.
• Strong technical aptitude - comfortable engaging with engineers on architectural trade-offs, understanding technical designs, and contributing meaningfully to feasibility discussions.
• Proven expertise in zero-to-one product building, from initial customer discovery through design and delivery - with a track record of shipped products that created measurable value.
• Experienced in running strong PDLC practices across complex, multi-team environments.
• A strong cross-functional partner who influences through candor and builds trust through diligence - you earn influence rather than relying on authority.
• Excellent written and verbal communicator with experience presenting to senior leadership and, where relevant, enterprise customers.
• Deep experience in B2B SaaS product development and enterprise sales cycles; construction finance or fintech domain experience is a meaningful differentiator.