Opportunity overview
What you should know
We checked this opportunity from Gusto, Inc.. It is listed as United States.
The work location is Phoenix, Arizona (remote); Denver, Colorado (hybrid). Employer-stated compensation: $98,725–$140,000 per year, depending on location.
Job description
About this role
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a…
Responsibilities
- You will operate and continuously improve the system that governs operational change across Benefits.
- Own intake and triage: Run the AI-powered intake system that classifies, routes, and prepares incoming work. Determine the right path for each request and improve the system over time.
- Run pilot governance: Ensure every pilot follows a clear structure with defined success metrics, checkpoints, and outputs. Use AI-driven workflows to manage execution and produce recommendations to scale, iterate, or stop.
- Raise design quality: Pressure-test hypotheses, refine success criteria, and hold Pilot Leads accountable to standards. Improve the quality of work across the system without taking ownership away from teams.
- Build and improve the system: Extend the existing agent and automation architecture across the Labs lifecycle, including intake routing, workflow execution, evidence synthesis, and readout generation. Increase speed, scope, and reliability over time.
Qualifications and requirements
- Proven ownership: You’ve owned outcomes across complex, cross-functional work and consistently delivered results end-to-end.
- AI-native builder (core requirement): You don’t just use AI tools. You build with them. You’ve designed and deployed AI agents, automations, or workflows that execute multi-step work, and you’ve measured the leverage created. This is required for success in…
- Systems thinker: You identify root causes at the process level and build solutions that scale. You improve how teams operate, not just your own output.
- Strong data fluency: You can structure problems, define success metrics, and turn data into clear, decision-driving narratives.
- Operator + coach: You raise the quality of work around you through direct feedback, clear standards, and accountability.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists United States as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Gusto, Inc.
- Source checked
- September 8, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Hybrid · Phoenix, Arizona (remote); Denver, Colorado (hybrid)
- Who can apply
- United States · Confirmed by source
- Pay
- $98,725–$140,000 per year, depending on location
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.