Business Analyst

Job description

About this role

Working closely with Product Managers, you will bring structure, clarity, and momentum to product delivery, freeing Product Managers to focus on strategy, discovery and product direction. AI will be an important part of how you work. You will use Claude and other AI tools to accelerate high-volume activities such as drafting requirements, synthesizing feedback, identifying gaps, generating test scenarios, and preparing release documentation. You will direct the tools, critically evaluate their outputs, and remain fully accountable for everything shared with Development teams and stakeholders. Make your impact with a rapidly growing marine software business.

Responsibilities

• Elicit, document, analyze, and validate business requirements through stakeholder interviews, working sessions, research, and product discovery activities.
• Use Claude and other AI tools to accelerate first-draft documentation while independently reviewing, refining, and validating all outputs.
• Translate business and customer needs into clear functional specifications, user stories, process flows, and measurable acceptance criteria.
• Maintain a groomed backlog with PM partnership; use Claude for gap detection before tickets reach development.
• Document current-state and future-state workflows, business rules, system behaviour, and product interactions to create alignment before development begins.
• Act as trusted point of contact for scope, timelines, and delivery status; facilitate working sessions across business, product, and development.
• Communicate changes, decisions, and rationale clearly - no one should be surprised.
• Develop test scenarios for QA/UAT using Claude-generated drafts from acceptance criteria; track delivery against those criteria and escalate gaps.

Qualifications and requirements

• Demonstrated experience as a Business Analyst, Product Business Analyst, Systems Analyst, or in a similar role within a software or technology environment.
• Proficiency with Jira, Confluence, and Microsoft 365.
• Practical experience using Claude or comparable generative AI tools in a professional environment.
• The ability to write effective prompts, evaluate AI-generated content, recognize inaccurate or incomplete outputs, and edit artifacts to a high professional standard.
• Solid PDLC understanding; ability to read data via Excel, SQL, or BI platforms; comfortable in technical discussions without being a developer.
• A solid understanding of how software products are built and how feature decisions connect to business outcomes (revenue, retention, operational efficiency).
• Exceptional written and verbal communication - increasingly means editing AI-generated artifacts to a high standard.
• Strong facilitation and stakeholder-management skills, with the ability to align teams that may have different priorities or perspectives.
• Experience working simultaneously across Product Management, Development, Design, Quality Assurance, and business stakeholders.