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Applicant-tracking source confirmed

Customer Experience Manager (CEM)

Bugcrowd

Customer Experience & SuccessRemoteNot stated by employerExperienced professionalRemote - UKUnited Kingdom13d ago

Opportunity overview

What you should know

We checked this opportunity from Bugcrowd. It is listed as United Kingdom.

The work location is Remote - UK. Employer-stated compensation: Salary not included in the job posting.

Job description

About this role

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced…

Responsibilities

  • We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and…
  • Job Summary
  • Bugcrowd is seeking a highly organized, strategic, and customer-focused Customer Experience Manager (CEM) to lead retention efforts across our global client base. As a CEM, you will be the primary point of contact for a portfolio of accounts, responsible for…
  • Essential Duties and Responsibilities
  • Own a portfolio of strategic enterprise customers and develop trusted relationships with key technical, security, program, procurement, and executive stakeholders.

Qualifications and requirements

  • We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and…
  • Job Summary
  • Bugcrowd is seeking a highly organized, strategic, and customer-focused Customer Experience Manager (CEM) to lead retention efforts across our global client base. As a CEM, you will be the primary point of contact for a portfolio of accounts, responsible for…
  • Essential Duties and Responsibilities
  • Own a portfolio of strategic enterprise customers and develop trusted relationships with key technical, security, program, procurement, and executive stakeholders.
  • Employer-direct Job description: Remote - UK
Confirm the latest details with the employer

The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.

Why you may be eligible

The source lists United Kingdom as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.

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How this listing was checked

Source status
Applicant-tracking source confirmed
Employer or source
Bugcrowd
Source checked
September 8, 2026
Application destination
Employer or official applicant-tracking website
Work setup and location
Remote · Remote - UK
Who can apply
United Kingdom · Confirmed by source
Pay
Not stated by employer
Deadline
Not stated by employer

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.