DTC E-commerce Specialist

Job description

About this role

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a fast-growing consumer brand in the personal care space with a strong e-commerce presence and retail distribution through major national retailers. The company primarily sells through its direct-to-consumer website, Amazon, and select retail partners, and is focused on improving website performance, conversion rate, and the overall digital customer experience as they continue scaling their online…

Responsibilities

• Website Ownership & Ecommerce Management
• Own the day-to-day management and optimization of the Shopify website.
• Ensure product pages, collections, navigation, landing pages, and promotions are accurate, optimized, and aligned with business goals.
• Manage ongoing site updates, campaign launches, product updates, merchandising changes, and website improvements.
• Serve as the internal ecommerce expert responsible for maintaining an organized, high-performing, and conversion-focused website.

Qualifications and requirements

• Experience
• 3–6+ years of ecommerce management experience, ideally within a direct-to-consumer consumer brand.
• Strong Shopify experience is required.
• Experience owning or heavily supporting conversion rate optimization initiatives.
• Experience working closely with growth marketing teams and paid media landing pages.
• Scale Army is recruiting a DTC E-commerce Specialist to own a Shopify storefront, improve conversion performance, build campaign landing pages, evaluate the e-commerce technology stack and report on website and revenue metrics for a growing personal-care brand.