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Employer source confirmed

Manager I, Customer Success

Samsara

Customer Experience & SuccessRemoteFull timeExperienced professionalCanadaCanada13d ago

Opportunity overview

What you should know

We checked this opportunity from Samsara. It is listed as Canada.

The work location is Canada. Employer-stated compensation: Salary not included in the job posting.

Job description

About this role

Samsara is hiring a Customer Success Manager to lead its Canada Commercial and Mid-Market customer-success team and digital-scale programme.

Responsibilities

  • Hire, onboard and develop a high-performing team of customer-success managers.
  • Own the Canada digital-scale customer journey, engagement plays and performance measures.
  • Drive onboarding, adoption, expansion, renewals and risk management across customer portfolios.
  • Partner with Sales, Renewals, Services, Support, Product and Operations leaders.

Qualifications and requirements

  • At least two years of people-management experience.
  • Experience implementing a scaled low-touch onboarding or account-management programme.
  • Experience with a customer-success CRM such as Gainsight or Totango.
  • Strong prioritization, emotional intelligence, problem-solving and action orientation.
Confirm the latest details with the employer

The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.

Why you may be eligible

The source lists Canada as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.

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How this listing was checked

Source status
Employer source confirmed
Employer or source
Samsara
Source checked
September 8, 2026
Application destination
Employer or official applicant-tracking website
Work setup and location
Remote · Canada
Who can apply
Canada · Confirmed by source
Pay
Not stated by employer
Deadline
September 26, 2026

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.