Opportunity overview
What you should know
We checked this opportunity from Moniepoint. It is listed as Nigeria.
The work location is Jigawa, Nigeria. Compensation not stated by employer.
Job description
About this role
About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in transactions monthly. Our mission is to enable financial happiness for every African, everywhere.
Responsibilities
- - Serve as the first point of contact for walk-in customers nationwide and respond to customer inquiries on WhatsApp platforms.
- - Provide prompt, accurate, and high-quality responses to customer inquiries and service requests.
- - Log all customer support requests accurately for tracking and follow-up.
- - Coordinate with relevant internal teams to ensure timely resolution of customer issues.
- - Escalate complex or unresolved issues to the Regional/State Team Lead as required.
Qualifications and requirements
- - Minimum of 1–2 years of relevant customer service or support experience.
- - Minimum educational qualification of BSc or HND.
- completed NYSC or possess a valid exemption/exclusion certificate.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists Nigeria as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Moniepoint
- Source checked
- October 30, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Location-based · Jigawa, Nigeria
- Who can apply
- Nigeria · Confirmed by source
- Pay
- Compensation not stated by employer.
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.