Product Manager

Job description

About this role

As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We’re also an AI-forward company, and we expect everyone on our team to use modern AI tools to work smarter, move faster, and optimize processes. We’re hiring a Product Manager to turn real-world security expertise into Social Intelligence software that helps teams identify credible threats sooner and protect people when it matters most.

Responsibilities

• Develop deep expertise in the personas we serve — corporate security, intelligence analysts, executive protection, threat assessment, brand and communications teams — including how their work is structured, staffed, measured, and escalated.
• Interview customers and prospects continuously. Run discovery conversations, ride-alongs, and feedback sessions that produce specific problem statements rather than feature requests.
• Maintain a clear, current view of the problems we solve well today, where we can improve, and the problems we should be solving 12 to 24 months from now.
• Track industry trends, threat landscape shifts, platform and data-access changes, regulatory developments, and the competitive field, and translate them into implications for our roadmap.

Qualifications and requirements

• You have spent time in the seat we build for. You have monitored a developing situation with incomplete information, decided whether a signal was credible enough to escalate, and lived with the consequences of that call. You know the difference between noise and a genuine indicator, and you know how much of that work is still done by hand.
• Now you want to solve those problems at scale for thousands of security teams instead of one. You are curious about how customers actually work rather than how they say they work, comfortable making decisions with imperfect data, and energized by turning a messy operational problem into software that ships.
• Operational experience protecting people, businesses, or brands — in corporate security, intelligence, threat assessment, executive protection, law enforcement, military, a global security operations center, or a comparable environment.
• Hands-on experience using social and open-source threat intelligence products as a practitioner, with a clear point of view on where they help and where they fall short.