Opportunity overview
What you should know
We checked this opportunity from Twilio. It is listed as India.
The work location is Remote - India. Employer-stated compensation: Salary not included in the job posting.
Job description
About this role
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Responsibilities
- - Provide support for common customer inquiries received by email to ensure customers have an excellent experience with Twilio.
- - Assess the nature of product or service issues and resolve basic-to-intermediate level problems.
- - Log customer interactions and tag/categorize issues accordingly.
Qualifications and requirements
- - Ability to work in rotational shifts 18:30 - 3:30AM or 21:00- 6:00 IST
- - You're thorough, organized, and detail-oriented, and you’re able to prioritize and execute multiple processes.
- - Experience Required: 3 - 7 Yrs (depending on candidature)
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists India as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Twilio
- Source checked
- September 7, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote - India
- Who can apply
- India · Confirmed by source
- Pay
- Not stated by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.