Opportunity overview
What you should know
We checked this opportunity from Hire Hangar. It is listed as South Africa.
The work location is Cape Town. Employer-stated compensation: Salary not included in the job posting.
Job description
About this role
Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title Salesforce Platform Lead – Multi-Cloud CRM Architect & Implementation Specialist We are looking for a Salesforce Platform Lead to drive the strategy, architecture, and hands-on delivery of our Salesforce environment. This is a senior individual contributor role for someone who has owned complex multi-cloud ecosystems, led enterprise implementations end-to-end, and is equally comfortable in a boardroom conversation as they are in a setup menu. If you need to be told what to do next, this is not the role for you — we want someone who sees gaps before they become problems.
Responsibilities
- Take end-to-end ownership of Salesforce platform architecture, configuration, and ongoing optimisation
- Design and deliver solutions across multiple clouds including Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice
- Lead large-scale CRM implementations, ensuring delivery is on time, on scope, and built to scale
- Act as the primary Salesforce point of contact for internal stakeholders and cross-functional teams
- Drive automation, workflow design, and integration architecture across business units
- Ensure data integrity, platform security, and compliance with internal IT and MDM policies
- Champion Salesforce best practices and maintain up-to-date documentation and change management records
- Proactively identify platform gaps and propose solutions before issues escalate
Qualifications and requirements
- 5+ years of hands-on Salesforce experience in enterprise or mid-to-large scale business environments
- Multi-cloud expertise across at least 2–3 of: Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice
- Track record of successfully delivering large, complex Salesforce implementations — not just maintenance or small-business support
- Proven ability to self-direct, prioritise, and deliver outcomes without micromanagement
- Salesforce Administrator certification required; platform-specific certifications a strong plus
- Clear, professional communication skills — written and verbal — with the ability to manage stakeholder expectations at all levels
- prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
- MDM/endpoint compliance awareness and familiarity with IT security frameworks
- Experience operating within environments with strict data governance or compliance requirements
- Exposure to Salesforce CPQ, Revenue Cloud, or Experience Cloud
- Prior experience in a platform lead, senior admin, or Salesforce architect capacity
- Salesforce (Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice)
- Salesforce Flow, automation tools, and declarative development
- Slack, Zoom, and remote collaboration platforms
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Hire Hangar
- Source checked
- September 7, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Cape Town
- Who can apply
- South Africa · Confirmed by source
- Pay
- Not stated by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.