Opportunity overview
What you should know
We checked this opportunity from JumpCloud. It is listed as India.
The work location is Bangalore, India - Remote. Compensation not stated by employer.
Job description
About this role
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT.
Responsibilities
- - Handle IT support requests from internal end users.
- - Follow up on outstanding requests and ensure timely resolution.
- - Create accounts and configure hardware as part of the on-boarding process.
- - Assist with employee training and onboarding.
- - Manage and monitor internal IT assets to ensure accurate inventory records.
- - Support computers, printers, scanners, computer peripherals.
- - Become a pro using our own platform to support our own employees.
- - Take ownership of assigned IT related projects. These projects can include a wide range of tasks, including but not limited to, documentation, configuration of systems and applications, and integrations.
- - Work with vendors to procure equipment
Qualifications and requirements
- - 4-6 years of IT experience, or equivalent education.
- - A strong desire to learn new technologies.
- - Process driven and highly organized.
- - The ability to give and receive constructive feedback.
- - The ability to thrive in a fast-moving, team-oriented, collaborative environment.
- - You can demonstrate critical thinking to resolve day-to-day end user issues.
- - You are a people person with strong customer service and troubleshooting skills.
- - Vendor management.
- - Proficient in Mac OS X and Windows. We’ll throw a few Linux systems in there to keep you on your toes.
- - Ability to translate technical information to non-technical users.
- - Experience with SSO.
- - Scripting in PowerShell (Python would be a plus).
- - ITIL awareness a plus.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists India as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
Career Studio · Early access
Want help preparing your application?
Use this job to tailor your CV and prepare a focused cover letter based on the employer’s requirements.
- Job-specific CV guidance
- Focused cover-letter draft
- You review, edit and submit it yourself
How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- JumpCloud
- Source checked
- October 21, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Bangalore, India - Remote
- Who can apply
- India · Confirmed by source
- Pay
- Compensation not stated by employer.
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.