Opportunity overview
What you should know
We checked this opportunity from Twilio. It is listed as United Kingdom.
The work location is Remote - United Kingdom. Employer-stated compensation: Salary not included in the job posting.
Job description
About this role
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Responsibilities
- - Advise account managers, accounting, and management on best practices to handle billing disputes.
- - Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms.
- - Identify, analyze, and handle fraudulent misuse and billing errors with both vendors and customers.
Qualifications and requirements
- - 8+ years of professional experience in telecom billing, revenue assurance, wholesale SMS billing settlements, and/or CPaaS fraud operations.
- - Sharp written and verbal communication skills.
- - Experience negotiating disputes constructively with customers or vendors.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists United Kingdom as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Twilio
- Source checked
- September 7, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote - United Kingdom
- Who can apply
- United Kingdom · Confirmed by source
- Pay
- Not stated by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.