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Customer Service Representative — Health, Gap & Pet Insurance

Oneplan.co.za

Customer Experience & SuccessLocation-basedFull timeExperienced professionalOn-site — Sandton, Gauteng, South AfricaSouth Africa14d ago

Opportunity overview

What you should know

We checked this opportunity from Oneplan.co.za. It is listed as South Africa.

The work location is On-site — Sandton, Gauteng, South Africa. Employer-stated compensation: Salary not included in the job posting.

Job description

About this role

Oneplan is hiring professional, energetic Customer Service Representatives to support members across its health, gap and pet-insurance products. The full-time role handles inbound enquiries, explains product and policy information, resolves routine customer issues and keeps accurate records so customers receive clear, efficient support.

Responsibilities

  • - Handle inbound customer-service enquiries professionally and efficiently.
  • - Explain product information and policy processes clearly.
  • - Resolve customer questions or route them to the correct team.
  • - Maintain accurate records of customer interactions.

Qualifications and requirements

  • - One to two years of relevant customer-service experience.
  • - Strong written and verbal communication skills.
  • - Professional, energetic and customer-focused approach.
  • - Ability to learn insurance products and procedures.
Confirm the latest details with the employer

The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.

Why you may be eligible

The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.

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How this listing was checked

Source status
Established platform confirmed
Employer or source
Oneplan.co.za
Source checked
September 8, 2026
Application destination
Verified external source
Work setup and location
Location-based · On-site — Sandton, Gauteng, South Africa
Who can apply
South Africa · Confirmed by source
Pay
Not stated by employer
Deadline
Not stated by employer

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.