Opportunity overview
What you should know
We checked this opportunity from GitLab. It is listed as United States.
The work location is Remote — United States. Employer-stated compensation: Salary not included in the job posting.
Job description
About this role
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
Responsibilities
- - Lead structured Accelerator programs from discovery through measurement, including defining outcomes, establishing baselines, creating milestones, managing the customer collaboration backlog, and documenting results.
- - Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
- - Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
- - Design and deliver structured technical enablement programs, including discovery workshops, custom workshops, and asynchronous guidance, while maintaining clear boundaries between Customer Success advisory work and Professional Services implementation.
Qualifications and requirements
- - Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
- - Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
- - Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
- - indicates a required field
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists United States as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
Career Studio · Early access
Want help preparing your application?
Use this job to tailor your CV and prepare a focused cover letter based on the employer’s requirements.
- Job-specific CV guidance
- Focused cover-letter draft
- You review, edit and submit it yourself
How this listing was checked
- Source status
- Employer source confirmed
- Employer or source
- GitLab
- Source checked
- September 8, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote — United States
- Who can apply
- United States · Confirmed by source
- Pay
- Not stated by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.