Opportunity overview
What you should know
We checked this opportunity from Twilio. It is listed as United States.
The work location is Remote - US. Employer-stated compensation: Salary not included in the job posting.
Job description
About this role
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Responsibilities
- - Ensure customer success by driving full value realization of the Segment platform.
- - Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
- - Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Qualifications and requirements
- - 2+ years managing enterprise customers with portfolios of $200k+ ACV per client
- - 3+ years in customer-facing roles (CSM, account management, or consulting)
- - Proven experience working within or supporting Fortune 500 companies or similarly large organizations.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists United States as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
Career Studio · Early access
Want help preparing your application?
Use this job to tailor your CV and prepare a focused cover letter based on the employer’s requirements.
- Job-specific CV guidance
- Focused cover-letter draft
- You review, edit and submit it yourself
How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Twilio
- Source checked
- September 7, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote - US
- Who can apply
- United States · Confirmed by source
- Pay
- Not stated by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.