Opportunity overview
What you should know
We checked this opportunity from Oscar Health. It is listed as United States.
The work location is Miami, Florida, United States; Remote (Arizona). Compensation not stated by employer.
Job description
About this role
Hi, we're Oscar. We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
Responsibilities
- - Manage and resolve high-visibility executive level complaints with urgency and professionalism.
- - Manage timelines for internal or external escalated cases and communicate with appropriate parties for resolution.
- - Conduct workflow reviews and deliver relevant feedback to leadership to improve internal processes, departmental quality, and operational insights.
- - Draft and deliver executive-level team member communications, including summaries, root-cause analyses, and action plans with recommendations, using established templates and workflows.
- - Be the primary liaison to strengthen feedback loops and track new member and provider trends.
Qualifications and requirements
- - 2+ years previous work experience in production based environment
- - 2+ years quantitative or analytical skills focused on solving problems
- - High school diploma or GED
- - 2+ years of experience drafting written communications for executive-level audiences, with a proven ability to convey complex information and with appropriate tone
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists United States as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Oscar Health
- Source checked
- October 30, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Miami, Florida, United States; Remote (Arizona)
- Who can apply
- United States · Confirmed by source
- Pay
- Compensation not stated by employer.
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.