Opportunity overview
What you should know
We checked this opportunity from Palmstreet. It is listed as Mexico.
The work location is Remote — Mexico only. Employer-stated compensation: $8–$10 USD per hour.
Job description
About this role
About Palmstreet: Palmsteet is a community-obsessed live shopping platform connecting over 2 million passionate collectors and sellers. Starting with plants in 2020, we've evolved to include handmade crafts, collectible toys, and unique finds from talented sellers worldwide. Backed by top Silicon Valley VCs (a16z, Craft Ventures, Headline), we're building the 'World's Online Main Street'—bringing authentic personal connections and the thrill of discovering one-of-a-kind treasures to social online experiences. With explosive growth over the past 24 months, we're scaling rapidly and looking for exceptional talent to join us in shaping the…
Responsibilities
- Respond to user inquiries on our mobile app and desktop.
- Thoughtfully and courteously respond to all questions and issues in a timely and efficient manner.
- Track and record issues and data to inform the company of problems and requests for improvements.
- Contribute to the SOPs to enhance overall team efficiency.
- Collect, organize and summarize various customer cases to identify trends and potential system bugs.
Qualifications and requirements
- Reliable computer, smart phone and reliable high-speed internet connection.
- Excellent American English reading and writing skills.
- 2-3 years of customer service experience and able to handle multiple customer issues simultaneously.
- Team player who works well with others
- Courteous and detailed written communication skills.
- Contract customer-support role for Palmstreet’s live-shopping platform. Respond to app and desktop inquiries, track issues, contribute to SOPs and identify recurring cases or bugs. Requires 2–3 years of customer-service experience, strong technical skills and e-commerce experience.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists Mexico as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Palmstreet
- Source checked
- September 7, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote — Mexico only
- Who can apply
- Mexico · Confirmed by source
- Pay
- $8–$10 USD per hour
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.