Director, Global Human Resources (Remote)

Job description

About this role

At Percona, people are at the heart of everything we do. The Director of Global HR ensures our core HR functions operate seamlessly across a globally distributed workforce. From onboarding through offboarding, and every stage in between, this role serves as a trusted advisor to staff, contractors, and managers throughout the organization. This is a truly unique opportunity to support fewer than 400 staff working across approximately 50 countries, making this a genuinely global role. You will navigate complex and varied people matters while working alongside an exceptional Global HR team.

Responsibilities

• Stay current on emerging HR trends and evolving workforce expectations, bringing forward relevant insights and identifying implications for workforce planning, leadership capability, team effectiveness, and organizational design.
• Approach people and workplace challenges with intellectual curiosity – looking beyond presenting behaviors to understand the “why” behind them and continually deepening their knowledge of diversity, neurodiversity, communication and conflict styles, interpersonal and team dynamics, and global cultural differences to provide thoughtful, informed guidance.
• Lead the day-to-day operations of Core HR, managing and developing a small global team while balancing empowerment with accountability.
• Build trusted relationships and serve as a senior HR business partner to directors and executive leaders, meeting managers and teams where they are and applying sound judgment and HR expertise to build alignment and guide sustainable change.
• Guide managers through sensitive staff relations matters, workplace concerns, conflict, performance issues, and investigations with fairness, sound judgment, and appropriate discretion.
• Navigate the complexities of a global workforce comprising employees and long-term contractors, fostering a consistent and equitable staff experience while addressing varying employment requirements and engaging local expertise when appropriate.

Qualifications and requirements

• 8-12 years of progressive HR experience, including at least five years in an HR leadership role and meaningful experience supporting a global workforce.
• Experience working in a globally distributed organization with a significant staff population in the United States.
• Broad HR generalist experience across staff relations, benefits, compensation, performance management, compliance, HR operations, and the staff lifecycle.
• Broad experience as a global employment practices generalist, with exposure to employment requirements across multiple countries and the ability to apply that foundation with sound judgment, informed intuition, and an understanding of when local expertise is needed.
• Experience leading and developing HR staff.
• Experience overseeing or contributing to Learning & Development programs, particularly leadership and culture-focused initiatives.
• Strong HR systems, reporting, and process-improvement experience.