Growth Account Executive

Job description

About this role

About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform , empowering AI engineers to ship high-performing, reliable agents and applications.

Responsibilities

• - Own a book of renewals end to end — forecast, negotiate, and close on time, protecting revenue and pushing for uplift where the value is there.
• - Drive mid-term expansion. Don't wait for the renewal date. Find, build, and close upsell and cross-sell opportunities throughout the contract term.
• - Monitor usage as your primary signal. Live in the product and usage data. Know which accounts are consuming, which are stalling, and which are hitting limits — then act on it before anyone asks you to.
• - Run high-velocity cycles. Manage a high volume of concurrent, transactional deals without letting anything slip. Multi-thread quickly, get to decision-makers, compress timelines. Identify and de-risk churn early. Spot the leading indicators of a flat or declining account and mobilize the right internal resources to turn it around.
• - Partner cross-functionally with Customer Success, Solutions Engineering, Product, and Support to remove blockers and land outcomes for customers.

Qualifications and requirements

• - A growth mindset. You seek out feedback, you're coachable, and you get measurably better every quarter. You'd rather be corrected than comfortable.
• - Grit. Transactional sales is a volume game with a lot of noise and a lot of no. You stay in it, you follow up again, and you don't get discouraged.
• - Creativity. Not every deal follows the playbook. You find non-obvious paths to the right stakeholder, non-obvious reasons to expand, and non-obvious ways to unstick a stalled account.
• - An act-like-an-owner mindset. Nobody has to hand you your priorities. You know your number, you know your book, and you go get it. When something's broken, you fix it or flag it - you don't wait.
• - A bias toward velocity. You'd rather close a smaller deal this week than a perfect one next quarter. You move fast without being sloppy.