Inside Sales Representative

Job description

About this role

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a marketing and lead generation company that connects prospective students with trade schools and vocational education programs throughout the United States. Through proprietary marketing channels, internal lead scoring systems, and a high-volume outreach model, they help individuals explore career-focused educational opportunities while supporting partner schools with qualified student inquiries.

Responsibilities

• Contact prospective students who have already expressed interest in trade school or vocational education programs.
• Build rapport quickly through engaging and conversational communication.
• Follow a structured sales process while adapting naturally to each prospect's needs.
• Maintain a high level of daily outbound call activity.
• Establish trust and positive engagement throughout the sales conversation.
• Understand each prospect's educational goals, interests, and motivations.
• Present relevant school and program options based on fit and availability.
• Answer questions and address concerns throughout the qualification process.
• Guide qualified prospects toward the next step in the enrollment journey.
• Accurately document call outcomes and prospect information.
• Maintain organized and up-to-date records within company systems.
• Utilize CRM and dialing platforms throughout the sales process.
• Consistently achieve daily, weekly, and monthly lead generation targets.
• Participate in coaching, training, and quality assurance initiatives.

Qualifications and requirements

• 1–3 years of experience in inside sales, phone sales, appointment setting, lead qualification, or high-volume outbound calling environments.
• Experience working warm inbound leads strongly preferred.
• Experience working within sales, customer-facing, or performance-based environments.
• Call center experience preferred.
• Retail sales, hospitality, bartending or serving experience is a plus.
• Experience utilizing CRM systems and dialing platforms preferred.
• Excellent verbal English communication skills.
• Strong phone presence and rapport-building abilities.
• Ability to follow a structured sales process while maintaining a natural conversational style.
• Strong objection-handling capabilities.
• Ability to guide conversations toward desired outcomes.
• Strong active listening and interpersonal communication skills.
• Ability to work effectively in high-volume phone environments.