Growth Outbound Sales Caller & Lead Qualification Specialist

Job description

About this role

20four7VA is rebuilding its outbound engine under a newly structured Growth Department. We are hiring two execution-focused sales callers to run structured outbound calling across three pipelines, each with different scripting: This is not “set appointments at any cost.” The primary objective is qualified meetings only. Callers must be comfortable asking direct qualification questions (budget, authority, urgency, need) and avoiding low-value bookings. This role operates VOIP-only (company-provided phone system) and uses spreadsheet-based logging. Lead access is batch-assigned and compartmentalized to protect company data. Strict NDA and confidentiality compliance are required.

Responsibilities

• Make outbound calls during assigned call blocks
• Follow pipeline-specific scripts (Growth / Partner / Conference)
• Use a conversational approach while staying within the framework
• Handle objections professionally and move efficiently
• Schedule calls only when qualification criteria are met
• Maintain consistent daily activity targets (calibrated during first 2–4 weeks)
• Decision-maker status (or path to decision-maker)
• Clear need and operational pain points
• Correct routing: Standard client vs Partner prospect vs Conference lead
• Documentation adjustments will be made during the initial 2-4 weeks to make sure most important components are captured and not backlog the VAs
• Cold outreach to SMB decision-makers
• Dead lead reactivation from internal lists
• Book CCC consultations only when qualified
• Escalate enterprise/team buildouts per routing rules - for larger team building clients they will be routed to growth partner pipeline for a more in-depth call
• Outreach to agencies/coaches/software companies/communities
• Identify distribution + repeatability + willingness to pilot
• Book Partner Program calls when criteria are met
• Rapid follow-up to event leads
• Execute structured 48-hour follow-up blitz
• Route correctly into Growth/Sales or Partner based on fit
• Log every attempt and outcome in the assigned sheet
• Track: call attempts, disposition, notes, objections, follow-up date, meeting booked (if applicable)

Qualifications and requirements

• Native or near-native English speaker (Level A–B accent)
• Bilingual English/Spanish preferred
• Comfortable making high-volume outbound calls without “spray and pray”
• Strong qualification mindset (asks direct questions)
• Disciplined logging and clean data habits
• Coachable and consistent
• Understands U.S. business communication norms
• Proven outbound cold calling experience (B2B preferred)
• Experience qualifying leads before booking meetings
• Strong objection handling and conversational control
• Comfort with VOIP systems and structured calling blocks
• Accurate spreadsheet logging and follow-up discipline
• Reliable internet + quiet call environment + headset
• High-volume dialing background
• Partner/outbound prospecting experience
• Experience selling service-based offers (not only products)