Sales Development Representative

Job description

About this role

Scale Army is a staffing agency dedicated to connecting international talent with US-based companies. We cover a broad range of positions and industries, from customer support and sales roles to engineering and executive-level positions. We're hiring for an internal role and we're looking for a dynamic Sales Development Representative (SDR) to join our team, convert inbound leads into high-value sales opportunities, and fuel our growth. As an SDR, you’ll work closely with our BDR and AE teams, helping manage the pipeline, ensuring a smooth sales process, and driving revenue growth. You'll report to our SDR Manager—he's cool, but he expects results.

Responsibilities

• Quickly engage with inbound leads to qualify them and schedule calls with the sales team. Implement new strategies to increase the number of meetings booked and keep the sales pipeline flowing.
• Own both inbound and outbound lead generation efforts to expand the sales pipeline.
• Develop, test, and implement targeted email sequences to nurture inbound leads.
• Write compelling, personalized, and persuasive emails that drive action.
• Use tools like Instantly to optimize outreach and automate key touchpoints.
• Continuously expand the sales pipeline with new, high-potential leads.
• Proactively follow up with leads to keep them engaged and on track for meetings.
• Handle no-show leads with professionalism, addressing concerns, and rescheduling calls as needed.
• Maintain accurate and up-to-date lead records in HubSpot.
• Report on performance metrics through CRM and Google Sheets, ensuring visibility and transparency in your results.

Qualifications and requirements

• Proven B2B Experience: Minimum 2 years in a B2B sales development or lead generation role. Experience with outbound prospecting is a plus.
• Excellent Communication: Fluent English, with strong written and verbal skills.
• Email Automation Proficiency: Experience with HubSpot, Instantly, or similar tools for creating and implementing email sequences and automation.
• Tech-Savvy: Comfortable using CRM systems and other online sales tools, and skilled at incorporating AI into your daily tasks.
• Fast Learner: Ability to quickly master new sales tools, strategies, and systems.
• Drive & Dedication: Motivated to hit targets and thrive in a high-pressure, fast-paced environment.
• Attention to Detail & Organization: Strong organizational skills, with an eye for detail in scheduling, follow-ups, and record-keeping.
• Vendors: Comfort while managing vendors, constantly improving measured metrics.
• Work Hours: 9 AM - 6 PM EST (US time zones)
• Location: Fully remote; work from anywhere with reliable internet. We will test your internet. You should too.