Sales Enablement Specialist

Job description

About this role

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls.

Responsibilities

• - Own day-to-day administration of Mindtickle and other enablement systems: content, users, assignments, and reporting.
• - Keep enablement systems organized, up to date, and easy for the field to navigate.
• - Troubleshoot access and content issues, and act as the go-to point of contact for tool support.
• - Build and run role-specific onboarding programs for new Sales and GTM hires, from curriculum design through live facilitation.
• - Meet regularly with new hires throughout ramp to check progress, answer questions, and be their go-to guide through onboarding.
• - Directly train new hires on core systems and processes (e.g., Salesforce, Mindtickle, Gong, and sales workflows) as part of onboarding.
• - Arrange and coordinate subject matter experts from Sales, Product, and other teams to support onboarding training and education needs.
• - Maintain onboarding curricula and materials, updating them as products, tools, and processes evolve.
• - Track new hire progress and readiness, flagging gaps to managers and enablement leadership.
• - Build, monitor, and maintain reporting on enablement program participation, completion, and effectiveness across Mindtickle and other systems.
• - Partner with Sales leadership to translate Gong call analytics and other field data into actionable insights on rep performance, messaging adoption, and skill gaps.
• - Use enablement and conversation intelligence data to identify where the GTM team needs more support, and recommend enablement programs to close the gaps.
• - Present reporting and insights to enablement and Sales leadership to inform program priorities.
• - Organize and execute ongoing sales enablement trainings, workshops, and certifications for the field.
• - Handle logistics for enablement programs: scheduling, communications, materials, and follow-up.

Qualifications and requirements

• - 2+ years of experience in sales enablement, sales operations, learning & development, or a related role, ideally in SaaS.
• - Hands-on experience administering an LMS or sales enablement platform (Mindtickle strongly preferred).
• - Experience supporting or running onboarding programs for a sales or GTM team, including live facilitation.
• - Experience building or interpreting reporting on enablement participation, completion, and program effectiveness.
• - Familiarity with conversation intelligence platforms such as Gong (or similar), and using call data to surface coaching and enablement insights.
• - Strong organizational and project management skills — you can juggle multiple programs and deadlines.
• - Comfortable creating content, including documents, guides, and presentations.
• - Excellent communication skills and a service-minded, “how can I help” approach to the field.
• - Ability to work cross-functionally with Marketing, Product, and Sales leadership.