Opportunity overview
What you should know
We checked this opportunity from Vonage. It is listed as Spain.
The work location is Remote — Spain. Compensation not stated by employer.
Job description
About this role
Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Communications APIs As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences.
Responsibilities
- - Serve as the primary point of contact for strategic enterprise accounts, building multi-threaded relationships from developers and product teams to C-suite executives
- - Act as a credible technical voice in customer conversations, reviewing integration architectures, troubleshooting API implementations, and advising on best practices across Vonage’s full product portfolio (SMS, Voice, WhatsApp, RCS, Video, Verify ... )
- - Lead Quarterly Business Reviews (QBRs), proactively identify risks to customer health, and partner cross-functionally with Technical Experts, Product, and Engineering to resolve complex challenges
- - Own revenue and direct margin growth for your book of business, forecasting accurately and executing retention and expansion strategies
- - Develop outcome-driven success plans aligned to each customer’s business objectives , driving measurable platform adoption and long-term ROI
Qualifications and requirements
- - Fluent English and German/French is a must
- - 5+ years of experience in Technical Account Management, Customer Success, or a similar strategic customer-facing role with a strong technical background in APIs or developer-facing products
- - Deep, hands-on knowledge of CPaaS or API platforms: messaging (SMS, WhatsApp Business Platform, RCS), Voice/VoIP, Video, and Authentication/Verify solutions
- - Solid understanding of REST APIs, webhooks, SDKs, and software integration patterns, comfortable reading API documentation and engaging in technical troubleshooting alongside customers
- - Demonstrated track record of managing and growing complex enterprise accounts with significant ARR responsibility
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists Spain as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Vonage
- Source checked
- October 22, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote — Spain
- Who can apply
- Spain · Confirmed by source
- Pay
- Compensation not stated by employer.
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.