Opportunity overview
What you should know
We checked this opportunity from 1840 & Company. It is listed as Argentina.
The work location is Córdoba, Argentina — remote. Employer-stated compensation: USD 7 per hour.
Job description
About this role
We are looking for a Customer Experience Virtual Assistant to support the team in daily customer support, operational follow-up, and administrative coordination related to the use of our SaaS platform. This role focuses on providing excellent customer experience, managing customer requests, maintaining organized records, and supporting operational tasks that ensure smooth daily operations. We are looking for a reliable, organized, and service-oriented professional who enjoys helping customers, following up on tasks, and working in a remote, digital environment.
Responsibilities
- Respond to basic customer inquiries related to the use of the platform.
- Provide first-level functional support to customers.
- Follow up on customer requests until resolution with the appropriate team.
- Register and update support tickets or requests.
- Ensure customers receive the necessary information to use the platform effectively.
- Identify frequently asked questions or recurring issues to improve customer experience.
- Maintain client information updated.
- Assist in coordinating internal and external meetings.
- Document relevant communications and operational activities.
- Prepare simple operational tracking reports.
- Support task tracking and follow-up for the team.
- Assist with invoice follow-up and payment status tracking.
- Help coordinate sales or customer follow-up meetings.
- Route customer feedback or requests to the appropriate teams.
Qualifications and requirements
- 2–4 years of experience as a virtual assistant, customer support assistant, or administrative support assistant.
- Experience working remotely in organized and structured environments.
- Experience using customer management tools.
- Familiarity with collaboration tools such as Google Workspace, Slack, Notion, or similar.
- Basic experience with administrative tracking, reporting, or operational coordination.
- Basic to intermediate English for written communication.
- Highly organized and detail-oriented
- Reliable and responsible
- Service-minded with a strong customer orientation
- Comfortable managing multiple simple tasks simultaneously
- Basic to intermediate Excel or Google Sheets
- Experience with customer support or ticketing tools
- Experience working with SaaS platforms is a plus
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists Argentina as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- 1840 & Company
- Source checked
- September 7, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Córdoba, Argentina — remote
- Who can apply
- Argentina · Confirmed by source
- Pay
- USD 7 per hour
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.