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Applicant-tracking source confirmed

Complaints Handler

Remote Recruitment

Customer Experience & SuccessRemoteFull timeExperienced professionalRemote — South Africa (Gauteng / Cape Town)South Africa1d agoNew this week

Opportunity overview

What you should know

We checked this opportunity from Remote Recruitment. It is listed as South Africa.

The work location is Remote — South Africa (Gauteng / Cape Town). Employer-stated compensation: R23 000 – R25 000 per month.

Job description

About this role

Remote Recruitment is hiring a Complaints Handler for a UK-based employer, fully remote from South Africa. Salary: R23 000 – R25 000 per month.

Responsibilities

  • - Log and acknowledge complaints within agreed service levels
  • - Investigate cases by gathering records and speaking to internal teams
  • - Draft clear written responses and resolution offers

Qualifications and requirements

  • - Experience handling complaints, escalations or disputes
  • - Strong written English, drafting customer-facing responses
  • - Experience with a case management or CRM system
Confirm the latest details with the employer

The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.

Why you may be eligible

The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.

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How this listing was checked

Source status
Applicant-tracking source confirmed
Employer or source
Remote Recruitment
Source checked
September 10, 2026
Application destination
Employer or official applicant-tracking website
Work setup and location
Remote · Remote — South Africa (Gauteng / Cape Town)
Who can apply
South Africa · Confirmed by source
Pay
R23 000 – R25 000 per month
Deadline
Not stated by employer

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.