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Applicant-tracking source confirmed

Customer Onboarding & Training Specialist

Hire Hangar

Customer Experience & SuccessRemoteContractExperienced professionalCape TownSouth Africa18d ago

Opportunity overview

What you should know

We checked this opportunity from Hire Hangar. It is listed as South Africa.

The work location is Cape Town. Employer-stated compensation: Salary not included in the job posting.

Job description

About this role

Join Hire Hangar and work with fast-growing global companies while building a long-term career. We’re hiring a Customer Onboarding & Training Specialist to help marketing teams learn and adopt a modern workflow automation platform. In this role, you’ll guide customers from their first login to becoming confident users. You’ll run onboarding programs, lead client training sessions, and create resources that make adoption simple and repeatable.

Responsibilities

  • Deliver customer onboarding and training programs for enterprise clients.
  • Lead workshops and cohorts that help teams master workflows.
  • Translate technical concepts into clear, practical guidance for marketing users.
  • Build and refine enablement playbooks to ensure long-term adoption.
  • Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).

Qualifications and requirements

  • 2+ years in marketing operations, onboarding, or enablement, ideally in SaaS or agency environments.
  • Strong hands-on experience with HubSpot or other CRM/automation platforms.
  • Strong communication skills and experience running client-facing training or workshops.
  • Understanding of SEO and content marketing.
  • Passion for teaching, enabling, and helping clients succeed.
  • Work directly with enterprise marketing teams at top global companies.
  • Grow your expertise in workflow automation and AI-driven tools.
  • Be part of a fast-growing tech company with exciting opportunities ahead.
  • Play a key role in helping modern marketing teams adopt cutting-edge technology.
Confirm the latest details with the employer

The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.

Why you may be eligible

The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.

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How this listing was checked

Source status
Applicant-tracking source confirmed
Employer or source
Hire Hangar
Source checked
September 7, 2026
Application destination
Employer or official applicant-tracking website
Work setup and location
Remote · Cape Town
Who can apply
South Africa · Confirmed by source
Pay
Not stated by employer
Deadline
Not stated by employer

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.