Opportunity overview
What you should know
We checked this opportunity from Pavago. It is listed as Brazil, Mexico, Colombia, Peru, Costa Rica, Jamaica.
The work location is Colombia; Mexico; Brazil; Costa Rica; Jamaica; Peru. Compensation not stated by employer.
Job description
About this role
Customer Service Representative / Dispatcher (Home Services) – Remote Customer Service | Dispatch Coordination | ServiceTitan | Home Services Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is hiring a Customer Service Representative / Dispatcher to serve as the primary point of contact for customers while coordinating technician schedules and dispatch operations for a growing home services business.
Responsibilities
- - Answer inbound customer calls, emails, and service inquiries professionally.
- - Assist customers with appointment scheduling, service updates, and general inquiries.
- - Resolve customer concerns with empathy while escalating complex issues when appropriate.
- - Respond to customer messages across multiple communication channels, including social media.
- - Deliver a positive customer experience throughout every interaction.
Qualifications and requirements
- - Previous experience in Customer Service and Dispatch roles.
- - Experience supporting HVAC, Plumbing, Electrical, Home Services, or Trade Services companies.
- - Experience handling high-volume inbound customer calls.
- - Strong understanding of scheduling and dispatch operations.
- - Experience coordinating emergency or urgent service requests.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists Brazil, Mexico, Colombia, Peru, Costa Rica, Jamaica as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Pavago
- Source checked
- October 30, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Colombia; Mexico; Brazil; Costa Rica; Jamaica; Peru
- Who can apply
- Brazil, Mexico, Colombia, Peru, Costa Rica, Jamaica · Confirmed by source
- Pay
- Compensation not stated by employer.
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.