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Applicant-tracking source confirmed

Customer Success Specialist

Hire Hangar

Customer Experience & SuccessRemoteContractExperienced professionalCape TownSouth Africa42d ago

Opportunity overview

What you should know

We checked this opportunity from Hire Hangar. It is listed as South Africa.

The work location is Cape Town. Employer-stated compensation: Salary not included in the job posting.

Job description

About this role

Join Hire Hangar and work with fast-growing global companies while building a long-term career. In this role, you’ll lead client relationships from onboarding through renewal. You’ll serve as the main point of contact, guiding clients through all processes. Your ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.

Responsibilities

  • Onboard new clients with structured kickoff calls and milestone planning
  • Manage timelines and automate task flows using tools like Zapier or Make
  • Communicate clearly and proactively with clients and internal teams
  • Troubleshoot issues quickly and keep delivery running smoothly
  • Support renewals by consistently delivering a strong client experience

Qualifications and requirements

  • Experience managing client relationships
  • Hands-on experience with automation tools (Zapier or Make is a must)
  • Strong communication skills and confidence leading calls over Zoom
  • Comfortable managing timelines, workflows, and CRM systems
  • Calm, proactive, and highly organized
  • Bonus: familiarity with B2B environment
  • You’ll shape the customer success function at a high-growth studio
  • You’ll work at the intersection of content, tech, and strategy
  • You’ll help turn creative ideas into scalable systems that clients love
Confirm the latest details with the employer

The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.

Why you may be eligible

The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.

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How this listing was checked

Source status
Applicant-tracking source confirmed
Employer or source
Hire Hangar
Source checked
September 7, 2026
Application destination
Employer or official applicant-tracking website
Work setup and location
Remote · Cape Town
Who can apply
South Africa · Confirmed by source
Pay
Not stated by employer
Deadline
Not stated by employer

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.