Opportunity overview
What you should know
We checked this opportunity from Maple. It is listed as South Africa.
The work location is Remote — South Africa. Employer-stated compensation: $20,000–$25,000 base pay; period not specified by employer.
Job description
About this role
Hi 👋 I’m Aidan, founder of Maple. At Maple , we’re building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be. We have many customers, strong revenue growth, years of runway, and backing from world-class investors . I’ll share more once we meet. Why This Role…
Responsibilities
- Onboarding
- Run onboarding calls with new customers
- Translate business operations into structured AI configurations
- Identify gaps or unclear workflows and clarify them live
- Ensure customers go live quickly and confidently
Qualifications and requirements
- Ownership mentality
- You think like an operator. You take initiative, care about outcomes, and feel energized by solving real problems.
- Responsiveness
- You operate with urgency and reliability. When something needs attention, you step in quickly and keep it moving.
- Growth-Minded
- Customer-support role handling complex account and service issues, escalations and high-touch communication. Requires professional English, customer-support experience and sound judgment; experience with Intercom, OpenPhone or Salesforce is useful.
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Maple
- Source checked
- September 7, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote — South Africa
- Who can apply
- South Africa · Confirmed by source
- Pay
- $20,000–$25,000 base pay; period not specified by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.