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Applicant-tracking source confirmed

Customer Support Specialist

The Global Talent Co

Customer Experience & SuccessRemotePart timeExperienced professionalSouth Africa - JHBSouth Africa37d ago

Opportunity overview

What you should know

We checked this opportunity from The Global Talent Co. It is listed as South Africa.

The work location is South Africa - JHB. Employer-stated compensation: Salary not included in the job posting.

Job description

About this role

Customer Support Specialist. Part-time to start, with room to grow. Remote. The client is a fast-growing boutique fitness studio group based in Berlin, Germany.

Responsibilities

  • - Be the friendly, reliable point of contact for members reaching out with questions or issues — bookings, account questions, refunds, and similar requests.
  • - Support on-site trainers with occasional urgent requests.
  • - Communicate exclusively in writing (chat, WhatsApp or email — no phone calls required).

Qualifications and requirements

  • - Excellent written English.
  • - Genuine empathy and strong people instincts — you read tone well and respond with warmth, even to a frustrated message.
  • - Good judgment and comfort making sensible decisions independently.
Confirm the latest details with the employer

The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.

Why you may be eligible

The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.

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How this listing was checked

Source status
Applicant-tracking source confirmed
Employer or source
The Global Talent Co
Source checked
September 7, 2026
Application destination
Employer or official applicant-tracking website
Work setup and location
Remote · South Africa - JHB
Who can apply
South Africa · Confirmed by source
Pay
Not stated by employer
Deadline
Not stated by employer

We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.