Opportunity overview
What you should know
We checked this opportunity from Remote Recruitment (recruitment agency). It is listed as Africa eligible.
The work location is Remote — South Africa. Employer-stated compensation: Salary not included in the job posting.
Job description
About this role
Remote Recruitment is hiring a Live Chat Support Agent to work remotely from South Africa, supporting UK-based clients during UK business hours. The employer lists Gauteng and Cape Town among the eligible locations. Work type: Full time.
Responsibilities
- Answer inbound live chats within the agreed response time
- Resolve common queries directly using the knowledge base
- Raise and track tickets for issues needing another team
- Keep accurate notes on every conversation
- Spot recurring problems and flag them to the team lead
Qualifications and requirements
- One or more years in customer service, live chat, call centre or retail support
- Fast, accurate typing with clear written English
- Experience with a helpdesk tool such as Zendesk, Freshdesk or Intercom
- Patience under volume and a calm approach to frustrated customers
- Reliable home internet and a quiet space for UK-hours work
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source accepts applicants across Africa. Confirm that your country and any location-specific requirements are included.
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How this listing was checked
- Source status
- Recruiter source confirmed
- Employer or source
- Remote Recruitment (recruitment agency)
- Source checked
- September 8, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · Remote — South Africa
- Who can apply
- Africa eligible · Confirmed by source
- Pay
- Not stated by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.