Opportunity overview
What you should know
We checked this opportunity from Assist World. It is listed as South Africa.
The work location is South Africa. Employer-stated compensation: Salary not included in the job posting.
Job description
About this role
Role Overview We are a boutique luxury travel agency seeking a detail-oriented, proactive Virtual Assistant to support the agency owner with back-end operations and client experience management. This is a remote, part-time role requiring approximately 10 hours per week. The ideal candidate is highly organised, thorough, and takes genuine pride in getting things right the first time.
Responsibilities
- Client Experience & Trip Management
- Send post-booking notifications and set up email reminders for excursions, dining reservations, and final payments.
- Review and compare flight schedules; identify any changes and prepare clear, client-ready summaries.
- Assist clients with completing online trip profiles, including occasional phone support for non-tech-savvy travellers.
- Itinerary & Proposal Creation
Qualifications and requirements
- Essential
- Minimum 3–4 years of experience in a virtual assistant, administrative, or operations support role.
- Exceptional attention to detail — this is non-negotiable in a luxury travel environment.
- Strong written and verbal English communication skills.
- Comfortable making professional phone calls to suppliers and clients on behalf of the business.
- Role Overview We are a boutique luxury travel agency seeking a detail-oriented, proactive Virtual Assistant to support the agency owner with back-end operations and client experience management. This is a remote, part-time role requiring approximately 10 hours per week. The ideal candidate is highly organised, thorough, and takes genuine pride in getting things right the first time. Key Responsibilities Client Experience & Trip Management
- Send post-booking notifications and set up email reminders for excursions, dining reservations, and final payments.
- Review and compare flight schedules; identify any changes and prepare clear, client-ready summaries.
- Assist clients with completing online trip profiles, including occasional phone support for non-tech-savvy travellers. Itinerary & Proposal Creation
- Build polished itineraries and travel proposals in Travify based on detailed instructions from the agency owner.
- Thoroughly self-review all proposals before submission to ensure no content is missing or incorrectly formatted.
- Format and present trip details in a visually appealing layout ready for client approval. Supplier Coordination
- Contact suppliers (via phone or email) on behalf of the agency owner to obtain pricing or add services to existing bookings.
- Communicate professionally and accurately, representing the agency in all supplier interactions.
- Set up supplier accounts for new Associates as required. CRM Management
- Enter new trips and client information into Travify accurately and in a timely manner.
- Maintain data integrity across all client records, ensuring contact details and automated reminders are correct and current.
- Reach out to clients through the agency portal to collect any missing information as needed. Light Bookkeeping
- Code transactions
The description, responsibilities and qualifications used for this page and its JobPosting data appear above. Use the application action in the Job snapshot to confirm any later changes before applying.
Why you may be eligible
The source lists South Africa as the eligible location. Confirm that you meet any work-authorization, time-zone and experience requirements.
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How this listing was checked
- Source status
- Applicant-tracking source confirmed
- Employer or source
- Assist World
- Source checked
- September 9, 2026
- Application destination
- Employer or official applicant-tracking website
- Work setup and location
- Remote · South Africa
- Who can apply
- South Africa · Confirmed by source
- Pay
- Not stated by employer
- Deadline
- Not stated by employer
We check the source and visible requirements, but the employer controls changes and the final hiring decision. Confirm the latest requirements before applying.